Privacy

Leni
Mountain
Chalet

Leni Mountain Chalet

Privacy

Scope and applicability

Leni Mountain Appartements & Chalet, located at 6450 Sölden (Tyrol), Austria (Unterwaldstr. 20), ATU 71111968, (hereinafter referred to as “the website operator”), owns and operates this website.

This privacy policy states that any information you provide to the website operator when using this website may be used by the website operator to optimise the website and its offerings.

The website operator reserves the right to change this privacy policy at any time without prior notice. Only the current privacy policy applies.

Data processing

Wenn Sie diese Website besuchen, kann es sein, dass der Websitebetreiber persönliche Daten von Ihnen sammelt, wenn Sie bei der Buchung, den Anfragen und Newsletteranmeldung dazu aufgefordert werden, diese Daten bekanntzugeben (direkt). Der Websitebetreiber wird diese Daten allerdings nur für die in den vorliegenden Datenschutzbestimmungen dargelegten Nutzungszwecke verwenden und verpflichtet sich zur Geheimhaltung und Schutz der auf diese Weise gesammelten personenbezogenen Daten. Die vorliegende Datenschutzerklärung beschreibt die Zwecke der Datenverarbeitung in Hinblick auf diese Website, die Zusammenarbeit mit Drittanbietern, die Verwendung von Cookies, und wie Sie Ihre Rechte hinsichtlich Ihrer persönlichen Daten wahren können.

Der Websitebetreiber sammelt, speichert, verarbeitet und verwertet Informationen über Kunden und Besucher seiner Website für die Ausübung seiner Geschäftstätigkeit, um Sie über jene Pauschalen und Dienstleistungen zu informieren, diese entsprechend anzubieten und um Webstatistiken zu erstellen. Die uns von Ihnen zur Verfügung gestellten Informationen werden dazu verwendet, Sie mit Ihrer vorliegenden Zustimmung gegebenenfalls zu kontaktieren, z.B. um Sie über Änderungen hinsichtlich der Funktion dieser Website zu benachrichtigen oder Ihnen Dienste/Dienstleistungen anzubieten, die für Sie nützlich sein könnten.
Welche Daten erhoben werden und wie diese aufgezeichnet werden, erklärt der Websitebetreiber im Folgenden.

Storage

The data collected by the website is stored at the server (server name & location). The data is kept there for a period of 5 years. Security saves are made 2 times per week.

Data storage

During your use of the website, the website operator collects certain data from you and uses it for various purposes. The type of data collected and its use by the website operator depends on the data in question. This privacy policy distinguishes between the following categories of data:

Anonymous data
Log data
Personal data

You can find more detailed information about which data is stored under data collection.

Where can I view data stored about me?

Website data

According to the new Data Protection Regulation (DSGVO), you are entitled to obtain information about the data collected from you, to obtain a correction, to request a deletion, to lodge an objection and to claim the right to restricted processing. We take your concerns very seriously. If you wish to exercise any of the above rights, please contact us at:

info@lenimountain.com
+43 (0) 5254 2269 300

Data protection

The website operator takes precautions, including administrative, electronic and physical procedures, to protect your personal information from loss, theft and misuse, as well as from unauthorised access, disclosure, alteration and destruction.

The website uses SSL (Secure Sockets Layer) for encryption. This ensures the confidentiality of your personal information over the Internet.

You can also help by taking precautions to protect your personal information on the Internet. Change your password often. Use a combination of letters and numbers and make sure you always use a secure web browser and keep it updated.

The website operator has taken protective measures to ensure that your personal data is always correct, complete and up to date for the intended purposes. Of course, you have the right to access and change the personal data you have provided at any time. You can help us to ensure that your contact information and preferences are accurate, complete and up to date. You can also request a copy of your personal information by contacting us at the email address below.

Description and collection of data categories

Anonymous data

The anonymous data is used to anonymously analyse the use of the website and only for anonymous statistical purposes. Anonymous data collected by the website operator includes the following (“anonymous data”):

the browser type and version
general information about the operating system
the current date and time

Log data

Log data is used solely for the operation of the website. However, we reserve the right to use log data as anonymous data in accordance with this privacy policy. Each time the website is accessed, the data relating to this access is stored in log data. The log data includes in particular:

Site from which the user entered the website
Transfers to other sites on the website
Number of sites viewed and length of stay
Number of data retrieved
Status of access (e.g. file transferred, file not found, etc.)
IP address data, location, stored language

Personal data

The website operator uses the personal data for the following purposes:

To contact the user, based on the user’s consent.
Customisation of the website and its products according to the user’s interests and preferences (including the selection of advertisements on and off the website).
To generally improve the website operator’s products and services.
To ensure the valid execution of third-party services.

The website operator collects your personal data, i.e. information that enables the website operator to identify you. The collection of your personal data is done voluntarily to the website operator by entering and submitting data in the respective forms on the website. Personal data search includes in particular:

First name
Surname
Address
Country
Language
E-mail
Telephone no.

The website operator only intends to use the personal data in accordance with this privacy policy. However, the website operator reserves the right to use the personal data for other purposes, provided that such use for other purposes is required or permitted by law.

If you do not want the personal data to be used by the website operator, you may notify the website operator at any time and it will stop using the personal data for such purposes.

Content and services of other providers

The transfer or disclosure of your personal data takes place due to central functionalities. For example, your personal data is stored from this website on the server of an external service provider for the tools mentioned below. This is done in compliance with all data protection and data security aspects.

Booking software

If you make an online booking from our website, this is done through the online reservation system CBooking of the company HotelNetSolutions GmbH. All booking data entered by you is transmitted in encrypted form.
HotelNetSolutions GmbH has committed itself to handling your transmitted data in accordance with data protection regulations. It takes all organisational and technical measures to protect your data. Your data will not be sold, rented or otherwise made available to third parties. Personal data will only be transferred to state institutions and authorities within the framework of mandatory national legal provisions.

Forms

The e-mail tool xy is used for sending contact requests. If you send enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored for the purpose of processing the enquiry and in the event of follow-up enquiries. This data will not be passed on without your consent.

The website operator points out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Despite the website operator’s impeccable protective measures, complete protection of data against access by unauthorised third parties is not possible.

Analytics-Software

The website uses analytics software from Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies (for more information on cookies, see here).

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Before the IP address is transmitted to Google, the last eight digits of the IP address are shortened and anonymised. Only in exceptional cases will the full IP address be transmitted to Google’s servers in the USA and shortened and anonymised there.

Google will use this information on behalf of the website operator for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services and search engine activity.

Social Plugins

The website uses plugins from third-party social media providers, including the following:

Facebook (operated by Facebook, Inc. or one of its subsidiaries)
Instagram (operated by Facebook, Inc. or one of its subsidiaries)

The social media plugins of the social media providers enable special functions that may be useful and interesting for you. These special functions include, for example, the possibility to share certain content of the website with third parties (e.g. by using the share function of Facebook) or to highlight your interest in the website to third parties (e.g. by following the company through a corresponding function of Twitter).

You are hereby informed that when you activate such social media plugins, your browser automatically connects to the servers of these social media providers. Therefore, the said social media providers may collect data from you, such as IP address, surfing behaviour, etc., even if you do not use its services or the corresponding functions. If you are logged into such websites, the respective social media providers may identify you by means of a cookie and/or your IP address and associate your visit to the website with your profile. If you wish to avoid the collection of such data by the social media provider, you should ensure that you are logged out of the relevant social media provider website. As already mentioned, even if you are logged out, the social media provider may collect and analyse your data due to the described implementation of the social media plugin.

The website operator has no influence on what data the social media providers collect and how this data is used by the social media providers.

The social media providers provide information about the purpose and scope of the collection and use of your data, your user rights and the corresponding options for protecting your privacy. Such additional information can be found as follows:

Facebook: facebook.com/about/privacy
Instagram: help.instagram.com/155833707900388

Why is data collected?

The website operator collects and uses your personal data to provide you with convenient access to this website and to continuously improve the web presence and offers. In addition, anonymised data about your behaviour is used for statistical and analysis purposes, in turn to optimise the web content.

Furthermore, when data is collected, personalised information and offers can be passed on to you and your stored data can be assigned to you. This allows, for example, that you do not have to fill in forms more than once or that existing services can be displayed.

This website uses third-party services, see above. In order to ensure that these services run correctly, additional data is recorded.

If you are not interested in being kept up to date on the latest developments and current product and service information, you can inform the website operator here at any time.

How is the data collected?

Booking software

When you make an online booking on this website, it is done through the Casablanca online reservation system. All booking data you enter is transmitted in encrypted form to the partner’s server.

Forms

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent. We use an e-mail tool called WordPress Form 7 to send the forms. We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by unauthorised third parties is not possible.

Cookies

General

A cookie is a small file that is stored on the hard drive of the user’s computer or device if you allow cookies in your browser settings.

Cookies help the website operator to analyse website traffic. In addition, cookies tell the website operator that you are visiting the website. Cookies enable the website to respond to you as an individual. The website is programmed to adapt to your user behaviour by collecting and storing information about your interests and preferences. All this is done with the help of cookies.

Overall, cookies help the website operator to provide you with a better website by showing them which pages are useful and interesting to you.

A cookie does not in any way give the website operator access to your computer and any information about you, other than the data you voluntarily provide to the website operator.

You can accept or reject cookies. Most web browsers automatically accept cookies, but you can change your browser settings to decline cookies if you prefer. However, returning cookies may prevent you from using the website fully. For more information about cookies and your browser settings, please see here.

Google Analytics Cookies

As mentioned above, the website operator collects standard internet log information and details of your behaviour patterns using Google Analytics cookies. The website operator does this to improve the website. This information does not contain any personal data. However, data used for analytics purposes may be linked to personal data collected by this website or otherwise.

For more information on Google Analytics cookies, please contact here.

Objection

Google Opt-Out

To give you more choices about the collection of your data by Google Analytics, Google has developed the Google Analytics opt-out add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that website visit information should not be sent to Google Analytics. The Google Analytics opt-out browser add-on does not prevent information from being sent to the website itself.

For more information about the Google Analytics deactivation add-on, please see here.